1.Can I get samples?
-We provide free samples (shipping cost should be borne) for potential customers so that you can verify the quality of your products. Please submit a sample request directly through the platform, or contact our customer service to inform us of your specific needs (material/specifi-cation, etc.), and we will reply within 1 working day to confirm.
2.Can I use my own logo or design on the products?
-We offer full OEM/ODM service, formulation or function adjustment (subject to technical evaluation).Note: Minimum Order Quantity (MOQ) is determined based on customi-zation requirements, please contact business manager for details.
3. Do you have a factory?
-We are an integrated enterprise of industry and trade, with s table co-operative factories (located in Zibo, Shandong Province / Wuxi, Jiang-su Province) and a mature supply chain system, which can ensure the quality of products can be controlled, but also flexible to meet the diversified procurement needs of customers.
4.What is your production capacity?
-We maintain stable supply chains with multiple certified manufactur-ers in China, ensuring:
Scalable monthly output to meet orders from 1MT to 50MT+
Quality compliance: All partners are ISO 9001/14001 certified, with ma-terials meeting REACH, RoHS & FDA standards Flexible arrangements: Priority production slots for urgent orders
5.When will it be shipped?
-Standard products: shipped within 3-5 business days (in stock invento-ry).
Customized products: 7-15 working days (according to process com-plexity).
Note: Support DHL/FedEx and other international logistics, provide full logistics tracking.